Reviews | Hicks Moving and Storage
None of these are cherry-picked. Every one of the 10 write-ups below came off a real Dryden job and they average 4.7 stars: the messy moves posted right next to the smooth ones.
- Licensed, bonded & insured
- Flat-rate quote, no deposit needed
- Local & long-distance
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Word of mouth built this company long before the internet did. Russell Hicks started out taking on moving jobs for neighboring farm families around Dryden, and those same families told the next family down the road. That habit never really changed. It just moved onto Google.
Today, most of what people read about Hicks Moving and Storage comes from Google Reviews, along with listings on Yelp, Angi, Thumbtack, HomeAdvisor, and the BBB. We ask nearly every customer for honest feedback within a few days of the move, whether it’s a quick apartment job or a full house across the county.
We don’t pay for reviews, and we don’t offer discounts in exchange for a good rating. If a move went smoothly, we’d rather a customer say so in their own words than have us write it for them. If something went wrong, we want to hear that too. It’s the fastest way we improve.
A lot of the feedback we get touches on the same handful of things: a crew that showed up inside the promised window, careful wrapping on furniture and doorframes, and movers who didn’t blink at a long gravel driveway or a third-floor Collegetown walk-up. Those are the details that matter most in a rural county like ours.
Trust matters more in a county this size than in a big city, where a mover might work the same street once and never again. Our crew is background-checked and tends to stick around for years (Karen’s answered the phone since 2016, Todd’s run the local crew since 2018) so plenty of repeat customers already know who’s showing up at the door.
Long-distance customers tend to mention communication most: knowing roughly where the truck is on a run to Syracuse, Rochester, or Albany, and getting a straight answer when they call the office instead of reaching a call center. That continuity is easier for us since our own crew drives every mile of every route, start to finish.
Reviews also help future customers picture how a company like ours actually runs day to day, in a way a services page alone can’t quite show. Some reviewers mention the office team by name, others focus on how a piano or an antique dresser was handled, either way, it’s real customers describing a real move.
We take note of patterns, too. If more than one review mentions the same thing, good or bad, it usually turns into a conversation with the crew or a change in how we do something. A locally owned company with 14 people can afford to actually act on that kind of feedback.
If you’ve moved with us recently, we’d genuinely appreciate a few minutes to leave a review on any of the platforms above. Curious about the crew before you book? Read more about our team, browse answers to common questions on our FAQ page, or go ahead and request a flat-rate quote for your own move around Tompkins County.
“Todd's crew moved us from a Lansing farmhouse to a place two miles up the road in under five hours and didn't scratch a single doorframe on either end.”
“Needed a Rochester move with only two weeks' notice for a new job. Aisha quoted it over the phone in one call, and the same truck that loaded here in Dryden unloaded there two days later, no swap, no surprises.”
“Moved out of a Collegetown walk-up right at the end of the lease cycle, busiest week of the year for them, but the crew still showed up on time and got my couch down the narrow stairs without a scratch.”
“Hired the full pack because of a two-week closing window and a bad back. Two movers showed up at eight and had the entire house boxed by mid-afternoon, root cellar included. I never touched a roll of tape.”
“Our new lease didn't start for three weeks after the old one ended, so Hicks held everything in a heated space instead of a storage pod that would've frozen shut out here by December.”
“That upright came from my grandmother's farmhouse and I was terrified moving it down a gravel driveway would wreck it, the crew ramped it into the truck without a single scuff.”
“Rented my own truck and just needed the muscle, two guys showed up on time out in McLean and loaded everything fast, though I wish they'd double-checked the tailgate latch before we drove off.”
“Moving my father out of the Trumansburg farmhouse he'd lived in for forty years was hard on all of us, and this crew handled it with real patience, labeling boxes by room and never once rushing him.”
“Etna to a bigger place a few miles over, full crew and truck, one price quoted up front that didn't change once the truck was loaded.”
“Wyatt and his crew drove our whole house out to Albany for a job relocation, arrived a couple hours past the window they gave us, but nothing was damaged and they called ahead the whole drive.”
Our Services
The one-bedroom off Collegetown gets the same movers and the same equipment as the farmhouse packing up for Rochester. We don't farm the small jobs out to a lesser crew. Whichever of the nine services you book, it stays ours the whole way, never resold to some truck down the road.
Our Range Of Services IncludesLocal Dryden Moves
Farmhouses off Peruville Road, student rentals near Cornell, ranch homes in Varna. Our crew has hauled through every kind of Tompkins County move, usually wrapped up before dark.
Learn More →Long-Distance Moves from Dryden
When a Cornell postdoc's contract ends and the next one starts in Rochester or Albany, the load doesn't get handed to a subcontractor at the county line, the crew that packs it drives it.
Learn More →Tompkins County Home Moves
Farmhouses outside Dryden and starter homes in Lansing both get worked the same way, one crew, one truck, and a price we settle on before anybody starts carrying boxes out the door.
Learn More →Ithaca-Area Apartment & Rental Moves
Narrow stairwells in the older Collegetown buildings and tight turnaround dates tied to the Ithaca lease cycle both call for a different plan than a house move, so we plan around both.
Learn More →Full-Service Packing for Tompkins County Homes
Give us the day and we'll pack the whole house (kitchen, root cellar, the barn full of boxes nobody's opened in years) with padded wrap and dish-pack cartons built for rural roads, not just a driveway.
Learn More →Short-Term Storage Between Leases
Leases in Ithaca rarely line up perfectly with a closing date, so when there's a gap, we hold your load in a heated space instead of a storage pod freezing shut in a Finger Lakes winter.
Learn More →Piano Moving Across Tompkins County
Uprights and baby grands out of old farmhouses and newer Ithaca builds alike. Our crew straps it, ramps it, and gets it down the stairs without marking the piano or the floor.
Learn More →Loading & Unloading Help in Dryden
Rented your own truck and don't want to blow a disc lifting a dresser alone? Two of our guys show up, load or unload it, and let you handle the driving.
Learn More →Senior & Downsizing Moves in Tompkins County
Downsizing out of a longtime Tompkins County farmhouse into somewhere smaller takes patience as much as muscle. We work at your pace and label everything by room.
Learn More →From The First Call To The Last Box
Every job we run in Dryden moves through the same four stages, and not one of them ends in a moving-day surprise. Here is what each stage looks like up close.
Aisha Sizes Up The Job
She would rather see the place than guess at it, so a walkthrough, in your home or over video, is where the figure starts. A gravel driveway too tight for the big truck, a hayloft still stacked with boxes, an old upright wedged into a back bedroom: all of it lands in the quote before you commit to anything.
Nancy Squares Away The Paperwork
Before the truck ever leaves the yard she has handled the valuation coverage and any certificate of insurance an Ithaca building manager needs, with the flat price down in writing beside it. Nothing about the cost gets renegotiated once the ramp is down.
Todd Or Wyatt Takes The Crew Out
A run around Tompkins County goes out under Todd; anything crossing state lines rides with Wyatt. Whichever it is, every piece is padded before it leaves the room, and the crew reads a steep dirt driveway or a narrow Collegetown stairwell rather than muscling straight through it.
We Leave It Set Up, Not Stacked
You aren't left staring at a wall of boxes when we pull out. The used wrap and broken-down cardboard ride off on the truck, every carton has already been carried to whatever room its label calls for, and the beds are stood back up and ready to make. What's waiting for you is a house you can start living in.
The Reasons People Hire Us Twice
A Crew Chief Who Knows You By Name
There's no rotating cast of foremen here. Todd has the local crew, and after years on these back roads he can usually tell from the driveway alone whether the big truck fits or whether it's going to take a shuttle. Wyatt owns the long-distance runs. He put in seven years behind a CDL freight rig before this, so a day of interstate miles doesn't faze him. Either way, you know exactly who's running your move well before it starts.
A Lake-Effect Squall Won't Bump Your Date
Winter around here isn't something we scramble to react to. The squalls that blow off the Finger Lakes and the mud that swallows a farm lane every spring thaw are both penciled into the calendar long before your date comes up, so a rough forecast never costs you your slot. Salt and traction mats ride in every truck for an iced-over set of farmhouse steps, and when a storm pushes your closing back, we shift with it and keep the booking.
The Same Truck The Whole Way
There is no depot swap on a long-distance job with us, no second driver picking up where the first left off. Wyatt runs the whole lane himself: loading in Dryden, driving the miles, and carrying the last box inside at the destination, be it Syracuse a couple hours off or Albany at the end of a long day. Nobody but the crew that packed you ever lays a hand on your things.
Explore Our ServicesLet's Get Your Tompkins County Move On The Calendar
Tell Karen what you're moving and when. Most calls end with a flat number already in hand, even in the weeks a snow forecast has us reshuffling half the board.
The Answers Most People Want First
Weighing a couple of Dryden, NY movers against each other? A few things usually tip the decision, and they're all spelled out right here.
Where can I read reviews of Hicks Moving and Storage?
Google Reviews has the largest collection, and we're also listed on Yelp, Angi, Thumbtack, HomeAdvisor, and the BBB.
Do you remove negative reviews?
No. We ask for honest feedback and let it stand, good or bad. It's the most useful signal we get.
Can I leave a review after my move?
Yes, and we genuinely appreciate it. A link goes out a few days after your move, or you can search for us directly on any of the platforms above.
Let's Get Your Move On The Books
Find Us Here
1275 Dryden Road, Dryden, NY 13053Working Hours
Mon-Sat 7:00 AM, 7:00 PM, Sun by appointment