Privacy Policy

This Privacy Policy explains how Hicks Moving and Storage (“we,” “us,” “our”), based in Dryden, New York, collects, uses, and protects information from visitors to our website and customers who request a moving quote. By using this site or requesting service from us, you agree to the practices described below.

Information We Collect

When you request a quote, contact our office, or fill out a form on this site, we may collect your name, phone number, email address, moving addresses, and details about the items you’re moving. We may also collect basic technical information, such as browser type and pages visited, through standard analytics tools.

We do not knowingly collect financial account numbers, social security numbers, or other sensitive identifiers through our website forms. Any payment information exchanged for a completed move is handled directly between you and our office, not through this website.

How We Use Information

We use the information you provide to prepare moving quotes, schedule and staff your move, communicate updates by phone or text, and maintain records required for insurance and billing purposes. We may also use your information to follow up after a move for feedback or to invite a review.

We do not sell your personal information to third parties. We may share limited information with insurance carriers, storage partners, or long-distance route partners strictly as needed to complete your move.

Cookies and Analytics

Our website may use cookies and similar tools to understand how visitors use the site and to improve its performance. You can adjust your browser settings to limit or block cookies, though some site features may not work as intended.

Data Retention

We retain quote requests, contracts, and billing records for as long as reasonably necessary for business, tax, and insurance purposes, consistent with New York recordkeeping practices for licensed moving companies.

Your Choices

You may ask us to stop sending marketing messages at any time, and you may request that we delete contact information we hold for you, subject to any records we’re required to keep for insurance, billing, or legal reasons.

Third-Party Links

Our website may link to third-party sites, such as review platforms, that have their own separate privacy practices. Hicks Moving and Storage is not responsible for the content or privacy practices of those outside sites.

Children’s Privacy

This website is intended for adults arranging moving services and is not directed at children. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time as our practices or applicable law change. The version posted on this page is the current one.

Contact Us

Questions about this policy or your information can be directed to our office through the contact page, or by requesting a callback when you submit a quote request.